E-50-32 No service available
This error is generally related to an incorrect setting within the VAST decoder OR lack of signal due to poor alignment. Enter the INSTALLATION menu within the main menu and ensure that the LNB L.O frequency is set to 10.700. In order to receive ALL services/channels on the VAST platform, a 10700 LNB is required. When set to 10.700 ensure that you have at least 50% signal QUALITY on the screen and then perform a re-scan.
E48 - No signal
There are a few possibilities here. Regardless, the decoder is not receiving signal from the dish. This could be due to (in order of most likely):
This isn't a message generated by the VAST decoder but rather by your TV. Either your TV is on the wrong AV channel ie HDMI/composite/compnent etc OR the VAST decoder is on standy and displaying the time.
Have you activated your smartcard via the MySatTV website? If so, did you activate it while your dish was receiving signal? If not, re-align the dish and click HERE.
Has it been a while since you last used your system? Use the link above to reactivate the channels.
If you activated as a traveller, has it been more than 6 months since you last registered the card? If so, call 1300 993 376 and speak to one of the VAST operators who will switch your card back on.
SatPlus use and recommend the SatKing and Humax decoder due to their reliability.