This satellite reciever was working fine than one day the channel's stop being found now when I try to search for any channels on any frequency it says satellite failed to respond to tuner how come it works fine one day than the next it's all out
Hello, there are a myriad of reasons your decoder is not scanning in the channels:
Decoder is faulty (possibly due to age)
Settings are wrong in decoder and prevents decoder from scanning channels
LNB on end of the dish arm is faulty
Dish is out of alignment
Dish is rusty and lnb arm has dropped
Cable is faulty
Connectors on cable are faulty
Corrosion in cable/connectors at dish end
can you purchase a controller by itself . My controller has failed.
Hi Geoff, Yes we have a remote for the Altech decoder boxes. You can view or purchase it here - https://www.satplus.com.au/products/altech-satellite-decoder-remote-control?variant=19218031345733
Will the Altech 4921 work with my maxview satellite dish which has a dual LNB as I also have my caravan setup for Foxtel Thanks
Yes it will. To make things easier you can also purchase a multiswitch. That way you can have two cables going to the Foxtel box and one to the VAST.
My Altech DSD4121 is playing up if I replace do I use the same Vast Smartcard? Thanks
No, you won't use the same card. If you order a new box it will come with a new smartcard which is easily registered at www.mysattv.com.au
The replacement model is here - https://www.satplus.com.au/products/altech-4921-rv-vast-certified-decoder-twin-tuner-pvr-ready?variant=31261739253895
Do smart cards have to be renewed
They need to be re-cativaed every 6 months.
You go to www.mysattv.com.au to renew.
We will send you a notification as soon as this product is available again.
We don't share your email with anybody